Privacy Policy

Only essential information is collected to deliver renovation services and manage communication efficiently.

• Contact information: Name, phone number, and email for quotes and consultations.
• Project information: Property address, renovation preferences, budgets, and timelines.
• Usage data: Pages visited, interaction patterns, and device or browser information.
• Cookie data: Session identifiers, preferences, and analytics tags.

Payment processing is handled by third parties, so sensitive financial data is not stored on this site.

Collected information is used to run and improve the renovation services and overall customer experience.

• Prepare and deliver quotes, proposals, and project scopes.
• Schedule consultations, site visits, and installation dates.
• Send important operational updates about ongoing projects.
• Analyze website performance and improve content or layout.
• Send marketing communications, where legally permitted, with opt-out options in every message.

Personal information is not sold, and sharing is limited to specific, necessary situations.

• Service providers such as hosting, email, CRM, and analytics platforms.
• Subcontractors and trade partners who assist with cabinetry, tiling, or related works.
• Regulators, courts, or authorities when legally required or to enforce agreements.

All partners handling personal data are required to follow confidentiality and data protection obligations.

Technical and organizational measures are applied to reduce the risk of unauthorized access or misuse.

• Encrypted connections for forms and account-related pages.
• Use of reputable cloud infrastructure with network protection controls.
• Access limitations based on staff roles and responsibilities.
• Data retention rules aligned with legal and business requirements, followed by secure deletion.

Cookies and similar technologies help keep the site functional and provide insights on how visitors use it.

Cookie usage can be controlled through browser settings or dedicated cookie tools offered on the site.

Depending on location, several rights may apply to personal data held in connection with renovation services.

• Request a copy of personal information that is on file.
• Request corrections to inaccurate, incomplete, or outdated details.
• Ask for deletion of certain data, subject to legal retention duties.
• Object to or restrict specific types of processing, including marketing.

Requests can be sent to the privacy contact listed below, and responses are typically issued within a reasonable timeframe.

The renovation services and website are intended for adults involved in property decisions, not for children.

If information about a minor is provided inadvertently, a request can be made to have it removed from active records.

This privacy policy may be updated to reflect changes in services, legal requirements, or internal practices.

The “Last Updated” date at the top shows the latest revision, and material changes may be highlighted or communicated through other channels.